Tickets and Packages FAQs

Previously called a subscription, a package is a booking of three or more eligible concerts within one year in the same transaction. Package holders enjoy benefits such as discounted concerts, free ticket exchanges, and priority booking.

How much do I save?

Save up to 20% when you book 3 or more eligible concerts in a single transaction!

3–5 concerts – receive up to 10% off
6–8 concerts – receive up to 12.5% off
9–11 concerts – receive up to 15% off
12 or more concerts – receive up to 20% off

Yes, fortnightly instalments or 50/50 split payment options are available. Review the instalment options when booking online or for more information speak to our Box Office team on 08 8233 6233.

Bookings, including packages, are available all year, however the sooner you book, the better your seats will be.

Package holders have the flexibility to exchange tickets at no cost up to three business days before the performance. Please be aware that all bookings are final, and refunds are not available in accordance with Australian Consumer Law.

A handling fee of $3.50 per person applies to any tickets that the ASO print and handle. Avoid the fee by selecting eTickets.

eTickets will be sent as a PDF attachment via email, usually the Sunday prior to each concert. Physical tickets will be posted when fully paid.

Visit the Box Office 30–45 mins prior to the concert for replacements.

Enhance your concert experience with a printed Symphony Series concert program, available for prepurchase either online or on the booking form. Collect your program from the venue on the concert night with the provided voucher. Digital concert programs remain free to download from aso.com.au

We proudly accept the Companion Card for both package and individual concert bookings. While it’s not mandatory to include your companion’s details, providing them ensures they receive benefits, including free digital concert programs.

Centrelink or DVA pensioners, full-time students, and unemployment benefit recipients are eligible for concession pricing. Seniors and Health Care Cards not accepted.

Those aged 30 and under, children, and families receive special pricing. Students can also enjoy free rush tickets by purchasing a Live Pass membership.

Book a complimentary ticket for children aged under two. Some performances are unsuitable for children so please check with the Box Office if you are in doubt.

Email us at aso@aso.com.au or call 08 8233 6233.